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Privacy Policy

PRIVACY POLICY
 

• Bucky Fuller Private Limited (“we”, “our”, or “us”), operates and manages www.zeyka.ai (“Website”). We are a B2B service provider in home and commercial interiors and décor. We respect your privacy and are committed to ensuring that any information shared by you on our Website during provision of Services or otherwise is safeguarded. This privacy policy applies to the collection, storage, usage, disclosure and/or transfer of information identifiable to you (“Privacy Policy”), that we obtain through the Website and/or during any time when you avail our Services.
 

1. CONSENT
 

• 1.1. By visiting our Website and/or by availing any of our Services, it is deemed that you have read and understood the Privacy Policy and your consent to the collection, storage, usage, disclosure and/or transfer of your information in the manner described in this Privacy Policy. IF YOU DO NOT AGREE WITH ANY OR ALL OF THE FOLLOWING TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS AND/OR OUR USE WEBSITE OR AVAIL OUR SERVICES.

• 1.2. By visiting our Website and/or by availing our Services on behalf of an individual such as your child or any person not capable of providing consent, Or an employer, it is deemed that you are the lawful guardian of the child or are authorised by such individual or entity, as the case may be, to accept the Privacy Policy on behalf of such individual or entity, and consent to our collection, storage, usage, disclosure and/or transfer of such individual’s or entity’s information as described in this Privacy Policy.
 

2.INFORMATION WE COLLECT ABOUT YOU
 

• 2.1. We may collect, use, store, disclose and/or transfer information about you as described in this Privacy Policy. The information may comprise of “Personal Information” as well as “Sensitive Personal Information”(as defined hereinafter).

• 2.2. Personal Information means any information about you from which you can be identified, including but not limited to:

  • (a) Identity information: your full name, age, date of birth and gender;

  • (b) Contact information: your contact number, e-mail address, residential address (present and permanent);

  • (c) Technical information: internet protocol address, cookie data, browser type, browser language, referring URL, errors generated at the time of usage of Website, date and time zone.

  • (d) Usage information: includes information about how you use the Website including but not limited to content viewed, content shared, pages visited on the Website, services booked by you, by using our Services;

  • (e) Any other personal information that is willingly and freely shared by you on the Website or in the course of availing our Services.

• 2.3. Sensitive Personal Information means personal information revealing, related to, or constituting, as may be applicable-

  • (a) Username and password keys to enable access to our Website ;

  • (b) Financial information such as bank account details, credit and debit card details or any other payment instrument details;

  • (c) Official identifier;

  • (d) Biometric information;

  • (e) Genetic information;

  • (f) Transgender status; and

  • (g) Intersex status;

•2.4. We may collect your information included in your personal profile which is created on the Website after you register, any Personal Information and/or Sensitive Personal Information contained in any enquiry made by you regarding our Services, and any Personal Information and/or Sensitive Personal Information contained in or in relation to any communication that you share with us.

• 2.5. However, we may collect any information where your identity has been anonymized and is not in any manner personally identifiable to you. We will also be free to collect any such information that is freely available in the public domain without your consent.
 

3.WAYS OF COLLECTION OF YOUR INFORMATION
 

• 3.1. We may use different methods to collect information from and about you, including but not limited to:

  • (a) Information provided by you during direct interactions with us: You may give us information during the course of receiving any Services or otherwise, when you access our Website, use any of the features of our Website, when you register on our Website, by filling in forms (electronically or physically),via e-mail, phone, social media platforms (including but not limited to Facebook or YouTube), messages (including but not limited to short message service, WhatsApp), or by contacting any of our representatives/employees, or when you give feedback to us.

  • (b) Automatic data collection tools: as you interact with our Website, we may automatically collect technical information including but not limited to usage data about your browsing actions and patterns, and such other information as mentioned in clause 2.2 (c) of this Privacy Policy. We collect this personal data by using cookies, web beacons, server logs and other similar technologies.

  • (c) Information from third parties: we may collect information about you from our authorized third parties that may include your Personal Information and/or Sensitive Personal Information.


4.USE OF YOUR INFORMATION
 

• 4.1 We use personal information collected via our Websites for a variety of business purposes described below. We use the information we collect or receive:

  • To provide services in the best possible manner.

  • To process payments, communicate with you about orders, products, services and promotional offers., display content and recommend merchandise and services that might be of interest to you.

  • Perform internal operations necessary to provide our services.

  • To communicate with you

  • To provide customer support

  • To send you marketing and promotional communications.

  • To send administrative information to you.

  • Fulfil and manage your orders for contractual reasons.

  • Request Feedback.

  • To enforce this Policy, and otherwise to carry out our obligations and enforce our rights in relation under this Policy and Terms of Use that may be notified by us from time to time.

  • To investigate or address claims or disputes relating to use of our services, or as otherwise allowed by applicable law, or as requested by regulators, government entities, and official inquiries.

  • Trying to protect against or prevent actual or potential fraud or unauthorized transactions or investigating fraud which has already taken place.

  • For any other lawful purpose, or other purpose that you consent to.

• 4.2 NDNC Policy: Irrespective of the fact if you have registered yourself under DND or DNC or NCPR services, you still authorize us to give you a call from Zeyka.ai till 365 days of your registration with us.
 

5. SHARE YOUR INFORMATION
 

• 5.1. Authorised person: we may share information about you with persons including employees and processors appointed by us to collect, use, share, disclose and/or transfer information and/or provide Services on our behalf. However, all disclosures of your information with authorised persons are subject to confidentiality obligations to reasonably protect your information.

• 5.2. Data analytics: we may share information about you with authorised third parties hired to track the Website usage and analyse your information. Data analytics is performed in order to better understand usage of our Services and enhance the Website experience by helping us make better business decisions. However, all such third parties are subject to confidentiality obligations to reasonably protect your information.

•5.3. Business development: we may share anonymised data which does not personally identify you with prospective businesses in order to expand our field of services.

•5.4. Compliance of legal obligation or dispute resolution: we may share information about you in compliance with any law and/or order of any court or tribunal. We may also disclose your information in order to resolve any dispute.

Please note that except as stated above, we will not share your identifiable information with any other person without your consent. However, we reserve the right to share anonymised data for the purposes we deem fit.
 

6.YOUR DATA PROTECTION RIGHTS
 

• 6.1.The right to withdraw your consent: You have the right to withdraw your consent for the collection, storage, usage, disclosure and/or transfer of information by us at anytime. However, on withdrawal of your consent, we shall have the option not to provide Services for which your information was sought.

•6.2. The right to access your information: You have the right to access your information held by us and seek details relating to (i) purposes of collection, storage, usage, disclosure and/or transfer of your information; (ii) the categories of concerned information; and/or(iii) the third party or recipient to whom the information is disclosed. Upon making a request, you will receive a brief summary of your information being collected, stored, used, disclosed or transferred by us for the purposes mentioned under clause 4 of this Privacy Policy.

•6.3.he right to correct your information: You have the right to request us for correction of any inaccurate information, completion of incomplete information or updating any outdated information about you.

•6.4.The right to erase of your information: You have the righto request us to delete or erase your information(i)when it is no longer necessary to use your information for our purposes; (ii) where you have withdrawn your consent to collection, storage, usage, disclosure and/or transfer of information; (iii) where you have objected to using your information as per clause 6.6 of this Privacy Policy; and/or (iv) where we have unlawfully collected, stored, used, disclosed and/or transferred your information.

•6.5.The right to restrict processing: You have the right to request us to restrict the collection, storage, usage, disclosure and/or transfer of your information in the following circumstances: (i) when you want to establish information’s accuracy; (ii) where our use of your information is unlawful but you do not want us to erase such information; (iii) where we no longer need to collect, store, use, disclose and/or transfer your information, but you need us to hold your information as you need it to establish, exercise or defend legal claims; and/or (iv) when you have objected to our collection, storage, usage, disclosure and/or transfer of your information, but we need to verify whether we have overriding legitimate grounds to use such information.

•6.6.The right to object to processing: You have the right to object to our collection, storage, usage, disclosure and/or transfer of information: (i) where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts your fundamental rights and freedoms; and (ii) where collection, storage, usage, disclosure and/or transfer of your information is used for marketing purposes.

•6.7. right to information portability: you have the right to transmit your information from us to any other service provider. 

•6.8. Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling. We do not take any decision about you based on automated decision making and profiling, unless we take your explicit consent for the same .

•6.9. If you wish to make a request for invoking any of your above mentioned rights, you may contact us at info@zeyka.ai we may take all reasonable efforts to incorporate the changes within a reasonable time in accordance with applicable law. 
 

7.RETENTION OF YOUR INFORMATION
 

• 7.1. We may retain all or any of your information for a necessary period to fulfil the purposes outlined in clause 4 of this Privacy Policy. However, your information may be retained for a longer period in order to comply with any legal obligation.

•7.2. We may retain all or any of your information in anonymised form without giving you any notice, for such period as may be required for the purpose of, including but not limited to, internal usage, business development, scientific research purposes and statistical purposes.

8. SECURITY SAFEGUARDS

• 8.1. Information collected from you is stored on a secured network/server and access to such information is restricted only to authorised personnel.

• 8.2. Any communications between your browser and portions of the Website containing personally identifiable information are protected with Secure Socket Layer (SSL) encryption. This encryption helps to protect your information while it is being transmitted. Once we receive your information, we strive to maintain the physical and electronic security of your personal information using reasonable efforts.

• 8.3. We maintain backup files as a protection against natural disasters, equipment failures, or other disruptions. These backup files help us to protect your personal information because they lower the risk of losing valuable data.

• 8.4. We have implemented managerial and operational policies as well as adopted business practices to prevent any misuse, unauthorised access, modification, disclosure or destruction of your information.
 

9. AMENDMENT OR MODIFICATION OF TERMS OF THIS PRIVACY POLICY:
 

•9.1. We reserve the right to amend or modify any of the terms of this Privacy Policy at any time as we deem fit. All changes to this Privacy Policy will be effective immediately upon being posted on our Website. However, in order to prevent any confusion an effective date will be provided. In case of any material changes to this Privacy Policy, we will notify you by e-mail and clearly post the changes on our Website

•9.2. If you continue the use of our Website or our Services after the effective date of a modified Privacy Policy, it will indicate your consent to any amended or modified terms. It is hereby clarified that the Privacy Policy shall also include any amendments or modifications thereof.
 

10. CONTACT INFORMATION
 

• 10.1. If you have any questions or concerns about this Privacy Policy, you may contact us at info@zeyka.ai

•10.2. Any grievances, queries, claims, complaints, or rights exercised with regard to this Privacy Policy shall be answered or resolved within a period of 30 (thirty) days from the date of such receipt.

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